Categories
Hotel
1 How can I acquire assistance while making a reservation at Hotel beach garden?
For help in navigating the website or even making an online reservation with us, you can email the Hotel beach garden reservation desk or contact us here.
It’s of utmost importance that you are as elaborate as possible and you include the following points in your email:-
The problem that you are facing
The steps/path that you have performed
The data that you have entered
This will help us recreate your issue, and thus, provide the best solution. While the support team at Hotel Parle International can assist you with your queries, they cannot make a reservation for you.
To make reservations by phone, please contact the hotel directly.
2 How can I make multiple reservations at the hotel through the Hotel beach garden website?
Our online reservation system allows you to book up to 9 rooms per reservation.
To reserve one to three rooms, simply choose ‘1’, ‘2’ or ‘3’ from the room drop down menu when you start your search.
To reserve four-nine rooms, you will first have to make a reservation for the first three rooms. This will save your name, travel dates, address and payment information – you can now easily make one or more additional reservations. After you complete your first reservation, choose book more rooms at this hotel at the top of the screen (below the confirmation number).
You may also book upto 9 rooms at once – over the phone – with a reservation agent by personally calling the Hotel beach garden reservation desk.
3 How do I send my reservation details to myself or someone else?
Once you’ve made your reservation and have a confirmation number, select the Email option located below the confirmation number. Enter one or more email addresses and separate them with commas.
If you have an existing reservation, you need to select My reservations and the confirmation number of the reservation you wish to send out. Then again, select the Email option located below the confirmation number and follow the same steps as mentioned above.
4 Can I request a specific type of room, like non-smoking/smoking, wheelchair friendly, etc?
Yes. You can contact our Customer Support Team with your request and we’ll do our best to meet your requirements. However, please keep in mind that these rooms are subject to availability when you arrive at the hotel.
Payment
1 How do I cancel my hotel booking?
Services
1 How do I know if my booking was successful?
You will receive an email from the reservation desk at the Hotel Beach Garden, when the booking gets confirmed. If not, please contact us at [email protected] to receive your confirmation details.
2 Do I have to show an ID-proof at the time of check-in?
Yes. A valid photo ID has to be carried by every person staying at the hotel above the age of 18. Accommodation can be denied if:
– If suitable ID proof is not presented by guests posing as a couple
– The guests are localities, as the hotel reserves the right of admission.
Below are the acknowledged kinds of ID accepted by HIP:
– Voter ID
– Driving License
– Passport
3 Is there available parking in the hotel premises or nearby area?
Yes, we have available parking near the hotel premises. However, you will have to provide this information prior to check-in.
4 How do I request for an early check-in or late check-out?
We’re happy to offer you these two options, if available. If the hotel is unable to accommodate this request, the front desk can keep your luggage on hold while you wait.
5 Can I change/modify my reservation at the hotel?
You can change or modify your reservation until 24 hours prior to your booking date. You can change your guest information, travel dates, room preferences, and billing information.On the Reservation Confirmation page, you can choose to make changes, cancel or make additional reservation on the Change/Cancel Reservations link. When you select Make changes to this reservation, you will be presented with the following options:
– Change Date & Rates
– Change Room Preferences
– Change Guest Information
– Change Room Type
– Change Number of Rooms
– Change Billing Information
Once you have made your desired changes, don’t forget to click the Update button to finalize the process.
Terms and conditions
1 What if I arrive at the hotel early than my check out time?
If you know you’re going to arrive earlier than intended at the hotel, contact the hotel’s reservation support team. We’ll do our best to accommodate your request, but it’s ultimately subject to availability when you arrive at the hotel.
2 Will the hotel hold my room if I’m arriving late?
Since your reservation is guaranteed, the hotel is obliged to hold your room for one day. The room will stay on hold until the next morning, 7 am.
3 Is Hotel Beach Garden pet-friendly?
No. Unfortunately, we do not accommodate or allow pets into the premises.
4 What is your policy regarding children? Do they stay for free?
When you make your reservation, select the number of children traveling with you from the dropdown box. If you fill this option, the website will give you the price of a double room with child, not including an extra bed. If you want an extra bed in the room, you will have to increase the number of occupants in your search.